Patient Story – Chez

Home » Patient Story – Chez

Chez's Personal Story

Health visitor Chez Timms-Lewis, 51, a mum-of-two, says her sorrow was etched on her face when her relationship finished in February 2020 – making her horribly self-conscious about the deepening lines around her mouth and shattering her confidence.

“The break-up had really aged me, so having the fillers took a decade off my face.
Some people may think that sounds a bit shallow, but if I’m not happy with myself then I’m not going to attract positive things around me.“

Reading this story and seeing and hearing the impact the treatments we offer has on our beautiful patient just fills our heart with joy, we hope it does the same to you when reading it.

Featured In The National Press

Chez personal story has been featured in the national press.

Click here to read the full story

Read What Our Patients Say

Anna Medical Aesthetics

4.9

Based on 225 reviews

review us on

rebecca wardle

12 months ago

Anna is absolutely incredible, really pleased with the results and feel more like me again

Rachel Smith

1 year ago

What an incredible experience. I had no idea how much my confidence would grow after my treatment but it really has. Anna is so knowledgeable and professional that I felt he at ease asking all of my questions as her ability to answer them was effortless. Thank you so much for giving me back my smile!

Lily M

1 year ago

This was my very first time getting any aesthetic treatment done, and I couldn’t have asked for a better introduction. I recently had nose filler and I’m honestly thrilled with the results — it still looks like my nose, just more balanced and refined. It’s exactly what I was hoping for, and it's given me such a boost in confidence, especially in my side profile.

From the very beginning, Anna made me feel completely at ease. During the consultation, she took the time to ask about my general health and well-being, which made me feel reassured and showed her holistic, professional and medical approach.

The actual treatment was pain-free and Anna continuously checked in to make sure I was comfortable throughout. Her attention to detail, calm manner, and thoughtful care made the whole process feel safe and empowering.

If you’re considering it, I highly recommend booking with Anna. She really knows how to make you feel seen, heard, and in expert hands.

Jessica

1 year ago

I’ve had two treatments at Anna Medical Aesthetics, and I can wholeheartedly say I wouldn’t trust anyone else. Anna is not only exceptionally skilled but also deeply committed to delivering the best results for her clients. Her medical qualifications provide a reassuring layer of expertise, and her genuine care shines through in every interaction. From the moment you walk through the door, you’re welcomed into a beautiful, airy clinic that feels more like a sanctuary than a medical practice. It’s a space where you can truly relax and feel at ease.

The entire team is warm, friendly, and professional - they make you feel valued and looked after throughout your visit. Anna’s approach is thoughtful, precise, and never rushed. I have left feeling confident, safe, and completely understood. It’s rare to find such a perfect blend of expertise, compassion, and atmosphere all in one place. Highly recommended.

Sarah Debank

1 year ago

Very Welcoming and helpful.
Would fully recommend the sofwave treatment for firming and tightening the skin. Very pleased with the results. Thank You Anna xx

Barbara Hill

1 year ago

Amazing, so pleased with my treatment 😊. The staff are friendly and the results are incredible, it has made a huge difference. Really professional.

Mandy Higgins

1 year ago

I have been twice now to Anna Medical and it is so welcoming, private and professional and for the first time in years feel I have found the best place for all my treatments, and believe me I tried a few! A lot of thought is given to the individual and what they need rather than a haphazard, approach. I now have a long term plan for treating my concerns and they have packages to spread the cost across the year , with discount's accordingly , making it very affordable. I would recommend to anyone!

Sharon Ingram

1 year ago

I visited last week for my first ever treatments and yes I was nervous but as soon as you walk into the reception the staff make you feel really welcome. My first treatment was with Gemma who made me feel really relaxed and felt like chatting with a friend and no pain yahhhhh. Next I was with Anna herself and she was very professional and friendly always checking I was ok and used her expertise to go above and beyond with my treatment, to say I was pleased is an understatement I only wished I had visited Anna earlier. Thank you so much i definitely feel part of the Anna family and look forward to have more treatments xx

Lori Cousland

1 year ago

Outstanding Experience at Anna Medical Aesthetics – Highly Recommend
I’ve been a client at Anna Medical Aesthetics in Swindon for the past 10 months and could not be happier with the results and the service. I’ve had a range of treatments including PRP, Ellansé, and Hydrafacials, and every experience has been consistently exceptional.
The entire team is incredibly knowledgeable, professional, and genuinely caring. They take the time to understand your aesthetic goals and work with you not just clinically, but also in a way that’s mindful of your budget. I always feel welcomed – greeted with warm smiles and a calm, professional atmosphere.
I’ve also transitioned to using their recommended products, including ZO skincare, HydraPeptide Solar Defence Tinted Moisturiser, and AnaGain Hair and Nails – all of which have made a noticeable difference. From my hair and nails to my skin texture and overall confidence, I’ve seen continuous improvement thanks to Anna and her wonderful team.
If you're looking for a clinic that blends medical expertise with personalised care, Anna Medical Aesthetics is truly one of the best. Highly recommended.

Lesley Whiteford

1 year ago

Could not recommend highly enough . I was thrilled with my treatments. Anna you and your girls are amazing. You filled me with such confidence. So thorough, I felt you invested a lot of time with me, you made me feel special and that you genuinely cared . I’ve finally found what I’ve been looking for, and I’ve tried a few! Thank you so much. Keep being fabulous xx

Phoebe Hayter

1 year ago

The best! From my initial consultation to my follow up, Anna is a true professional and expert in her field. Anna is not pushy, but will advise on what is the best treatment for you (and what isn’t!) I had Botox and lip injections and I couldn’t be happier with the results. Her attention to detail is incredible and I honestly found the whole process relaxing knowing I was in Anna’s hands. All the staff are so friendly and welcoming as well. Overall I will absolutely be returning for more tweakments. Absolutely the best clinic I have ever been too.

June Parslow

1 year ago

Very pleased, amazing results and not at all painful .

sarah webb

1 year ago

I’ve been a patient here for a couple of years now and can not fault the service, staff, procedures and aftercare. Anna has great artistry and offers treatment solutions fitting to your features for a natural refreshed look aswell as long term advice around skin health and the benefits of skin care and daily SPF. Ageing is an absolute luxury and I’m just so pleased that Anna, Gemma and the team are part of that process for me.

sara cummins

1 year ago

Friendly staff, Anna I could just trust immediately and as I had a bad experience elsewhere, in the past, I was made to feel at ease straight away. Booking in for fillers, can’t wait to see results !

Di Dee

1 year ago

It's taken me a long time to write this review as what happened really affected me. I have never had any kind of treatment so it took a lot for me to decide to have botox on my neck and lower jaw last May, I was so nervous. Unfortunately it went wrong and I ended up with a lop sided smile which took months to correct. I looked like a freak, my friends said it looked like I had had a stroke! Mentally this really affected me, I went back and saw Anna who just offered me more botox, when I asked for my money back, as the fact I had paid to look like this just added insult to injury. She refused and offered me a facial instead, which I did have but I really wanted a refund. I recently went to see another therapist who knew Anna, I told her what had happened and she was suprised, but she did say that she has seen Anna do this procedure, as she had done some training with her, and she always thought Anna went too high into the muscle around the jaw area. So ladies be careful.....I know things can go wrong but chances are they will with this particular treatment.

Claire Wiggins

1 year ago

Five star service

Kaycha De Araujo

2 years ago

Great experience!!
This is my first time getting hydrafacial with Saba. She made me feel at ease and fully explained every step that she was doing and what to expect in the next few days after the procedure. She was highly professional and knowledgeable. She was very kind and willing to answer any questions about the procedure via text or phone calls. I highly recommend to get your hydrafacial done with Saba.

Amber Barnes

2 years ago

Anna is amazing! I’ve been having treatments with Anna for a few years now and she is always so professional, kind and puts me at ease. Can’t thank you enough Anna for transforming my face and making me so much more confident!!

Lucy Alford

2 years ago

We visited this clinic with the hope of improving my daughter’s skin. We had a package of 6 hydro facial treatments by Saba who has been nothing but kind, considerate, sensitive and so so helpful. We highly recommend Saba who will not only give you the best treatment but advise what to do and what to use to help with your condition.
We have seen a vast improvement over the last couple of months & are continuing to notice this after each treatment. Thank you so much Saba, you have given my daughter her confidence & smile back !

Rick Taylor

2 years ago

This post is by Olya - Thank you for such great treatment. My visit to Anna was very professional and I feel young again. The atmosphere is very pleasant and friendly and I shall be returning again. Olya😁

sharryn watkins

2 years ago

I visited Anna Medical Aesthetics and met with the wonderful Saba today who carried out my Sofwave treatment, I received an excellent personal service filled with professionalism and laughter which put me at ease. Every member of staff were friendly and so helpful. Anna and her team are simply amazing and I’m so glad to have found Anna Medical Aesthetics.

marah albein

2 years ago

I can’t recommend Anna and her staff enough. Very professional, friendly and caring. Saba is absolutely amazing, her knowledge, experience and she made me feel at ease and her personality is absolutely amazing. To be honest I feel Anna Medical is like coming to a friend’s house rather than going to a clinic. The reception team are amazing and honestly all the staff are friendly and easy to talk to. I noticed a difference in my face within the first session and the products recommended to me are the best I have ever used. I have recommended them to everyone I know. Thank you for making me feel comfortable with my skin again.

Verity Easton

2 years ago

Having never undergone any facial treatments before, I was nervous & apprehensive about the whole thing but Anna & her team were an absolute joy & were totally amazing. The ladies at the front were warm & welcoming & very professional. And Anna - well, what can I say 😀 Anna was great. She was incredibly patient & took the time to explain everything to me. She answered all my questions just as patiently & in a way that was easy for a non-clinical person like me to understand. There was NO pressure from Anna to commit to anything then & there. In fact, she told me to go away & think about it - but after my consult I felt super confident with Anna & her team, & I booked my session before leaving - and my only regret is that I didn't discover Anna sooner! The results were instant & noticeable & have changed 'me' in a way I didn't think was possible - the spring in my step & the sparkle in my eyes is back! I genuinely cannot thank Anna (& her team) enough! THANK YOU, THANK YOU, THANK YOU 😘 x

2 years ago

I took my time researching for a great medical aesthetics practice and Anna came up time and time - the reviews confirmed I’d made the right choice. From the moment I walked in to my actual treatment the whole team have been nothing but professional, and friendly. Anna goes to great lengths to make sure you are at ease, explaining in detail the treatments and encouraging you to ask questions. I can’t recommend Anna and her team, highly enough and I’m so pleased I have now booked further treatments.

Candida Molyneux

2 years ago

In my household.
Anna is known as “the Russian“
She has managed to stop my aging process in its tracks from about four years ago.
People I know ask me what am I doing and I say you need to go and see “the Russian”
She is the best there is and such a sweet sweet Lady.
I would recommend anyone that finds Anna to come and see what she can actually do.

The results are spectacular.

Michelle Gray

2 years ago

My recent visit to Anna Medical Aesthetics, I felt at ease as soon as I walked through the door, the ambiance is always exceeding warmth and friendliness. Anna is always friendly and professional. She discusses the procedure thoroughly before beginning leaving me feeling completely reassured knowing I’m in safe hands. I would definitely recommend Anna.

Julija Gartvik

2 years ago

Really recommend, outstanding very professional service! The results of treatments are amazing. Will come back again.

Kay Hunt

2 years ago

I have lovely lips now that are just how I wanted them to be - subtle , not too much but just right..Anna ensured I was comfortable throughout procedure and I couldn't be happier - very skillful work 😄

Julie

2 years ago

I highly recommend Anna without hesitation. For years, I’ve sought a Botox brow lift to elevate my eyebrows and have consulted various providers, including a nurse, GP, and plastic surgeon, none of whom achieved any significant lasting results. Anna is the only person who has achieved the results I was looking for. She takes the time to listen to your concerns and allows you to consider your options without any pressure. Anna, along with the entire clinic staff, are incredibly friendly and welcoming, making you feel completely safe and at ease during your visit.

Elliott Graham

2 years ago

Everything was amazing. Very happy with the outcome of my treatment. Anna is so lovely, making a painful procedure much more tolerable! All the staff I met were very friendly and helpful all the way through.

Catherine Hudman

2 years ago

I cannot be more happy with my experience at Anna's, the staff are fantastic. Anna made me feel totally comfortable from the moment I met her and thoroughly talked me through the procedure I had done, answering any questions and putting my mind at rest. The results were just as I hoped, subtle fuller lips, but not obviously so, which is exactly as I wanted it as it was done for myself and nobody else. I am very happy and will be back when I need to be to keep them as I want them, I know I am in safe hands. Thank you Anna and all the team.

Olevia Simmons

2 years ago

I am so pleased I found Anna medical aesthetics. After having a consultation with Anna I was left highly impressed with her professionalism. Anna took her time to advise and make sure I understood all she was saying. I have had my first treatment and my second full face treatment is booked. Her expertise is second to none in her field. Anna and her team is very knowledgeable and make you feel welcome and ease from the moment you walk through the door.
I also have a hydro- facial plan with Erika who is a real professional, friendly and welcoming, she make the experience so special, the result was amazing.
I highly recommend Anna medical aesthetics.

For more patient stories click here

Take the First Step:
Discover if We’re Right for You:

Book a Complimentary Discovery Call to Learn How We Can Help You.

Rated Excellent on Trustpilot.

Fill out the form, and one of our team members will call you back within 1 working day.

Patient Story – Chez

Chez's Personal Story

Featured In The National Press

Read What Our Patients Say

Take the First Step:
Discover if We’re Right for You:

Request a Callback

This website uses cookies to ensure you get the best experience on our website. By using this website or closing this message, you are agreeing to our Cookies notice.

Patient Story – Chez

Chez's Personal Story

Featured In The National Press

Read What Our Patients Say

Take the First Step: Discover if We’re Right for You:

Request a Callback

This website uses cookies to ensure you get the best experience on our website. By using this website or closing this message, you are agreeing to our Cookies notice.

Take the First Step:
Discover if We’re Right for You: